Shipping & Returns Policy

Shipping Policy

Last Updated: [14.10.2024]

Welcome to Dreamy Dwellings, part of Urbanloom Commerce Private Limited! We are dedicated to ensuring that our high-quality home decor products reach you efficiently and in perfect condition. Below, you'll find important details about our shipping policies and processes.

1. Shipping Options

We offer reliable standard shipping, which typically ensures delivery within 4 to 6 business days. For faster shipping, we are working on introducing express options in the near future.

2. Shipping Costs

Shipping costs are calculated based on the weight, delivery location, and the shipping method chosen at checkout. You'll see the final shipping cost before completing your purchase to ensure transparency.

3. Order Processing Time

We aim to process all orders within 1-2 business days. However, during peak seasons, holidays, or due to high order volumes, processing times may be slightly longer. Rest assured, we will notify you if there are any delays.

4. Tracking Your Order

After your order is shipped, you will receive an email with your tracking information. This allows you to follow the status of your delivery directly on our website or via the shipping provider’s platform.

5. Delivery Terms

• Address Accuracy: It’s essential to provide a complete and accurate delivery address to avoid delays. We are not liable for orders shipped to incorrect addresses due to customer error.
• Failed Deliveries: If a delivery attempt fails (e.g., no one available to receive it), the package may be returned to us. In such cases, we will contact you to arrange re-delivery, which may incur additional shipping charges.

6. Damaged or Lost Shipments

If your order arrives damaged or goes missing in transit, please contact us immediately at info@dreamydwellings.in or 7527900987. We will promptly address the issue through our replacement or refund process.

7. Shipping Policy Updates

We reserve the right to update this shipping policy as needed. Any changes will be reflected immediately on our website, so we encourage you to check back regularly for updates.

8. Contact Us

For any questions or concerns related to shipping, feel free to reach out to us at:

• Email: info@dreamydwellings.in
• Phone: +91-7527900987
• Address: 5348 Qila Road, Bathinda, Punjab

Thank you for shopping with Dreamy Dwellings. We appreciate your trust and look forward to providing you with outstanding service!